Dedication to Quality Above Everything
Trina is a vertically integrated company which means they oversee the entire production process from acquiring raw materials through to shipping the final product out to its warehouses across the world. This means they can guarantee their products quality and lifespan based on a strong track record in the field with every panel backed by an industry-leading 25 year limited manufacturer’s warranty.
In order to produce cutting edge PV technology there must be a focus of quality in every aspect of the production line, from design through to engineering and even the financial prosperity of the company. The “quality-first policy” taken up by Trina Solar makes sure these boxes are all ticked at every stage of development from silicon crystallization to module deployment. All of their products meet strict compliance and national regulations.
In-house testing is performed across their entire product range in order to determine every panel shipped is constructed to the highest possible standards. Trina carries out over 200 tests in their R & D lab with stricter requirements than IEC/UL tests which means the quality of their products is “bankable”. This has led to Trina being named a top bankable module supplier by Bloomberg New Energy Finance for the last 4 years. They are the only module manufacturer to receive this honour 4 years in a row by every expert participating in the BNEF survey.
Not just content to let their own testing speak for their product, Trina Solar has partnered with several third party testing facilities to put their products through the test and have enjoyed fantastic results by doing so. In 2012 they became the first solar PV company to pass a rigorous inspection and audit process to receive UL’s Client Test Data Program certification. They backed up this achievement by receiving the first Manufacturers Testing certification by the CQC.
It is for all these reasons mentioned above that they are able to offer the industry-leading manufacturers warranty but their support is also worth noting as a reason for their success. Your solar power system is an investment that is meant to last decades. This is why Trina Solar has created a new customer service department called Customer Quality Engineering (CQE). This department delivers end to end support for customers and installers as well as performing audits of their own products.